Terms & Conditions

RETURNS

Vintage Surfboard Garage is a collectors selling/auction platform for a personal surfboard collection. Goods are deemed vintage and of a second-hand nature.


VINTAGE SURFBOARD GARAGE does not accept returns or exchanges.

At VINTAGE SURFBOARD GARAGE we are committed to complying with the applicable legislation, including the Australian Consumer Law. This returns policy does not exclude or limit your rights under the applicable legislation.
 We want you to enjoy your online shopping experience at the Garage and be excited by your collector purchases. If you are unhappy with the product you have bought from our website, please contact us at info@vintagesurfboardgarage.com

PRIVACY POLICY

VINTAGE SURFBOARD GARAGE is committed to protecting the privacy of its customers. 



VINTAGE SURFBOARD GARAGE is bound by the Privacy Principles set out in the Privacy Act 1993 (the “Act”). VINTAGE SURFBOARD GARAGE will only collect, use and disclose personal information in accordance with the Act and this Privacy Policy.
 By using this site you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the site.
VINTAGE SURFBOARD GARAGE may amend this Privacy Policy at any time and for any reason. The updated version will be available on the site. VINTAGE SURFBOARD GARAGE may highlight changes on the site but you should check the Privacy Policy regularly for changes. In this Privacy Policy, “personal information” is as defined in the Act. It includes your name and email address.


1. HOW DOES VINTAGE SURFBOARD GARAGE COLLECT PERSONAL INFORMATION?
VINTAGE SURFBOARD GARAGE collects personal information that is necessary for our business activities and in order to provide and develop our services and products. We may do this in a number of ways, including: * directly from you, when you provide it to us or our agents or contractor; * from publicly available resources; * by analysing our own records of the site; or * from third parties (where you have consented to such collection or as permitted by applicable law).

VINTAGE SURFBOARD GARAGE may ask you to provide personal information (such as name, age, mailing address, phone number, email address and password) when you: • complete a survey; • participate in one of our competitions; • make a purchase online; • connect via Facebook; or • contact us. Failure to provide necessary personal information when requested may result in certain website and/or other services not being available to you.


2. PASSIVE INFORMATION COLLECTION
As you navigate through the site, certain information can be passively collected (that is, gathered without you actively providing the information) through various technologies, such as cookies, internet tags or web beacons and navigational data collection. The site may use and combine such passively collected anonymous information to provide better services to site visitors, customise the site based on your preferences, compile and analyse statistics and trends and otherwise administer and improve the site for your use.

3. USE OF PERSONAL INFORMATION
The personal information we collect from you may be used by us (and our employees, officers, agents and contractors) and our related companies for the following purposes: • to answer any of your queries or otherwise contact you if necessary; • to allow you to participate in our competitions and other promotions; • to help us learn more about the visitors to our site so that we can improve your VINTAGE SURFBOARD GARAGE experience and our business; • to address problems with the site, our business or our products and services; • to provide you with information about sales, promotions, and products from VINTAGE SURFBOARD GARAGE and carefully selected third parties; • to develop and maintain our relationship with you and generally to do business with you; and • any other purpose disclosed to you at the time your personal information is collected. In addition, you can opt-in to receive information about sales, promotions, and products from VINTAGE SURFBOARD GARAGE.
By checking the opt-in box, you consent to receiving our marketing materials, including by way of commercial electronic messages, for any of the purposes set out in this Privacy Policy. You may also opt-in to receive marketing materials from our carefully selected third party partners. You have the right to unsubscribe to marketing materials at any time.

4. DISCLOSURE OF PERSONAL INFORMATION
VINTAGE SURFBOARD GARAGE will not disclose your personal information to any third parties except: * to third parties appointed by VINTAGE SURFBOARD GARAGE, including our website hosting partner and advertising partner, who assist us to perform services (in which case VINTAGE SURFBOARD GARAGE requires these contractors to keep your personal information confidential and not to use or disclose it for any purpose other than the purpose of performing those services); * where you have expressly consented, to carefully selected third party partners, so that they may inform you of offers, promotions and services; * in the unlikely event that VINTAGE SURFBOARD GARAGE or its assets are acquired by a third party, the information may be provided to that third party; * in exceptional circumstances, VINTAGE SURFBOARD GARAGE may be required or authorised by law to disclose personal information, for example to law enforcement authorities or to prevent a serious threat to public safety; * or otherwise with your consent or where we believe it is appropriate to protect our rights.


5. LINKS TO OTHER WEBSITES
The site contains links to other (external) websites that may have privacy policies that differ from our own. VINTAGE SURFBOARD GARAGE is not responsible for the content of any external website. We encourage you to always review the privacy policies of external websites before providing any personal information.


6. HANDLING OF PERSONAL INFORMATION
VINTAGE SURFBOARD GARAGE will take reasonable steps to protect all personal information held by it from misuse, loss, unauthorised access, modification or disclosure.


7. ACCESSING YOUR PERSONAL INFORMATION
You may seek access to, and correction of, personal information that VINTAGE SURFBOARD GARAGE holds about you and we will provide access to that information in accordance with the Act. There are certain exemptions that may apply to the provision of that information. Requests for access to personal information held by VINTAGE SURFBOARD GARAGE should be sent to info@vintagesurfboardgarage.com


8. QUESTIONS OR COMPLAINTS
If you have any questions or concerns about VINTAGE SURFBOARD GARAGE, use or disclosure of personal information, or if you believe that VINTAGE SURFBOARD GARAGE has not complied with this Privacy Policy or the Act, please contact us at the above address or website.

TERMS OF SERVICE

Currency
All prices are displayed and processed in Australian Dollars (AUD$) exclusive of Goods and Services Tax (‘GST’) and are subject to change at the discretion of VINTAGE SURFBOARD GARAGE.


Copyright
This site and its contents are owned by VINTAGE SURFBOARD GARAGE and is subject to and protected by international copyright laws. All rights are reserved. All products, logos and trademarks on this site are the property of their respective owners and any use, or misuse, unless expressly authorised, is strictly prohibited. In other words, any copying of our products or website which we’ve worked tirelessly to create, is very unwelcome.
We hope you can respect this, as we have created our unique content from the ground up and respect others in the same position.


Disclaimer
Due to changing market forces and other circumstances that affect product availability and price stability, we reserve the right to withdraw any product we advertise and change prices without notice. Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors and omissions. We reserve the right to make changes and corrections in prices, products and specifications without notice.


VINTAGE SURFBOARD GARAGE accepts Visa and MasterCard payments through PayPal via a secure PayPal gateway. If, for any unforeseen reason, an order is unable to be fulfilled, VINTAGE SURFBOARD GARAGE will contact the customer within 2 days of the purchase date to discuss the possibility of a replacement style or a refund. Any refund will be returned via the payment type selected by the purchaser.


Please note that the colours and resolution of our products may appear different on different devices used to view our website. Whilst VINTAGE SURFBOARD GARAGE uses high quality photographs aiming to ensure correct descriptions of colours, styles and imagery of items for purchase, we cannot be liable for minor variations in colour. 


Customer Service Policy
VINTAGE SURFBOARD GARAGE is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are in stock.
In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item or a full refund.

Security Policy
When purchasing from VINTAGE SURFBOARD GARAGE your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support at info@vintagesurfboardgarage.com